{"entry":{"id":"78ab24f0-fefe-4ff3-bdf3-8679aed0d50f","path":"/docs/advancers/staff-access-and-permissions","title":"Staff Access and Permissions","version":1,"collection":"advancers-documentation","collectionLabel":"Advancers Documentation","date":"2026-08-20","author":"JP Martinez","summary":"Everything to do with access and permissions!","topics":["Core team","app setup","support"],"coverImage":"","body":[{"type":"heading","depth":2,"children":[{"type":"text","text":"How to Give Someone Access"}]},{"type":"paragraph","children":[{"type":"text","text":"Permission changes needs to be applied by a director/staff member."}]},{"type":"list","ordered":true,"start":1,"items":[[{"type":"text","text":"Open "},{"type":"strong","children":[{"type":"text","text":"People"}]},{"type":"text","text":"."}],[{"type":"text","text":"Search for and open the person's profile."}],[{"type":"text","text":"Tap "},{"type":"strong","children":[{"type":"text","text":"Add Church Permission"}]},{"type":"text","text":"."}],[{"type":"text","text":"Select the permission that matches their responsibility."}],[{"type":"text","text":"Confirm the grant."}]]},{"type":"paragraph","children":[{"type":"text","text":"For permissions to apply, they may need to close out and reopen the app."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"The Main Messaging Permissions"}]},{"type":"table","headers":[[{"type":"text","text":"Permission"}],[{"type":"text","text":"What It Actually Does"}]],"alignments":["left","left"],"rows":[[[{"type":"strong","children":[{"type":"text","text":"Create group chats"}]}],[{"type":"text","text":"Lets someone start regular group chats for day-of teams and other groups of 32 people or fewer."}]],[[{"type":"strong","children":[{"type":"text","text":"Manage channels"}]}],[{"type":"text","text":"Lets someone create and manage channels for larger, private, or discoverable communities."}]],[[{"type":"strong","children":[{"type":"text","text":"Member moderation"}]}],[{"type":"text","text":"Lets authorized staff restrict messaging or ban someone from the app. This is the spicy one, so give it out carefully."}]]]},{"type":"paragraph","children":[{"type":"text","text":"There are other permissions for things like announcements, albums, calendars, checklists, City Group administration, and other parts of the app. The same rule applies to all of them: give the narrowest permission that gets the job done."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"Create Group Chats"}]},{"type":"paragraph","children":[{"type":"text","text":"Give "},{"type":"strong","children":[{"type":"text","text":"Create group chats"}]},{"type":"text","text":" to someone who needs to make regular chats for day-of teams or other smaller groups."}]},{"type":"paragraph","children":[{"type":"text","text":"This does not give them permission to create channels, moderate members, or administer the whole church. It only unlocks regular group-chat creation."}]},{"type":"paragraph","children":[{"type":"text","text":"Regular group chats still have the 32-member limit, including the creator. City Group chats are separate and are created by City Group leaders from the group's "},{"type":"strong","children":[{"type":"text","text":"Manage"}]},{"type":"text","text":" tab."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"Manage Channels"}]},{"type":"paragraph","children":[{"type":"text","text":"Give "},{"type":"strong","children":[{"type":"text","text":"Manage channels"}]},{"type":"text","text":" to someone who is responsible for communication with a larger group of people."}]},{"type":"paragraph","children":[{"type":"text","text":"This allows them to create channels, choose whether a new channel is public or private, and manage the channel after it is created. They can also make a channel an "},{"type":"strong","children":[{"type":"text","text":"Announcement Channel"}]},{"type":"text","text":" so only the owner and admins can post."}]},{"type":"paragraph","children":[{"type":"text","text":"This permission is for people who actually own that communication responsibility, not everyone who wants a cool channel with their name on it."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"Member Moderation"}]},{"type":"paragraph","children":[{"type":"text","text":"Give "},{"type":"strong","children":[{"type":"text","text":"Member moderation"}]},{"type":"text","text":" only to staff who are trusted to take action on another person's access."}]},{"type":"paragraph","children":[{"type":"text","text":"It unlocks two moderation actions:"}]},{"type":"list","ordered":false,"items":[[{"type":"strong","children":[{"type":"text","text":"Restrict Messaging:"}]},{"type":"text","text":" The person can still enter the app and read messages, but cannot send anything anywhere until an authorized leader lifts the restriction."}],[{"type":"strong","children":[{"type":"text","text":"Ban from App:"}]},{"type":"text","text":" The person is signed out, cannot access the GCT app, cannot view public GCT data from that device, and cannot sign into their account or another account from that device."}]]},{"type":"paragraph","children":[{"type":"text","text":"That second one is a device ban, not just an account logout. Do not hand this permission out like candy."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"How to Remove Access"}]},{"type":"list","ordered":true,"start":1,"items":[[{"type":"text","text":"Return to the person's profile."}],[{"type":"text","text":"Find the permission under "},{"type":"strong","children":[{"type":"text","text":"Church permissions"}]},{"type":"text","text":"."}],[{"type":"text","text":"Swipe left on the permission."}],[{"type":"text","text":"Tap "},{"type":"strong","children":[{"type":"text","text":"Revoke"}]},{"type":"text","text":"."}],[{"type":"text","text":"Confirm the removal."}]]},{"type":"paragraph","children":[{"type":"text","text":"Revoking a permission stops that person from using the protected action again. It does not automatically delete conversations or channels they already created."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"When Access Should Be Reviewed"}]},{"type":"list","ordered":false,"items":[[{"type":"text","text":"Someone changes teams or responsibilities."}],[{"type":"text","text":"A temporary project or event ends."}],[{"type":"text","text":"A leader no longer needs to create chats or channels."}],[{"type":"text","text":"A staff member no longer owns moderation responsibilities."}],[{"type":"text","text":"Nobody remembers why the person has the permission in the first place."}]]},{"type":"paragraph","children":[{"type":"text","text":"If the last one happens, that is usually a pretty good sign that it is time to ask."}]},{"type":"heading","depth":2,"children":[{"type":"text","text":"TLDR"}]},{"type":"table","headers":[[{"type":"text","text":"They Need To"}],[{"type":"text","text":"Give Them"}]],"alignments":["left","left"],"rows":[[[{"type":"text","text":"Start a day-of team chat"}],[{"type":"strong","children":[{"type":"text","text":"Create group chats"}]}]],[[{"type":"text","text":"Create or manage a large communication space"}],[{"type":"strong","children":[{"type":"text","text":"Manage channels"}]}]],[[{"type":"text","text":"Restrict messaging or ban people"}],[{"type":"strong","children":[{"type":"text","text":"Member moderation"}]}]],[[{"type":"text","text":"Do one specific thing"}],[{"type":"text","text":"The one specific permission for that thing"}]],[[{"type":"text","text":"Do everything"}],[{"type":"text","text":"Probably stop and ask whether they really need to do everything"}]]]}]}}